Building Resilience

How to Feel Empowered and Calm in Times of Stress | Course Instructor Lisa Phillips
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Lisa Phillips
Lisa Phillips
The Confidence Coach

About the Instructor

Lisa Phillips is one of Sydney’s most inspiring and leading confidence, resilience and empowerment experts. A former Internal Auditor working across 15 countries for a UK multinational company, Lisa has also held Management roles in Training, Engagement and Communication in the UK, Singapore and Australia. Lisa founded Amazing Coaching in 2000 and is the author of 'The Confidence Coach' book ( Exile Publishing). She is a regular guest on TV, radio and her work has been featured in a wide range of newspapers, business and lifestyle magazines.

Lisa’s vast experience in the Corporate World gives her a balanced view of both the Self Development and the Business World. In 2014 / 2015 Lisa was awarded 3 Stevie Awards for her work as a coach assisting people with their confidence.

Lisa holds a range of qualifications including PIIA and MIIA (Institute of Internal Auditors UK) Business and Finance(UK), Advanced Diploma in Management, Diploma in Freelance Journalism, Diploma in Women’s Counselling and a Practitioner Level in IT Audit (Institute of Internal Auditors UK), is a Master NLP Practitioner, holds a Certificate IV in Training and Assessment and a Certificate in Workplace, Life & Business Coaching, and an accredited DDI Facilitator, Hogan Assessment Practitioner and Member of the Institute of Learning Practitioners.

Lisa works with both individual and corporate clients and some of her clients include CPA Australia, PWC, University of Western Sydney, RSL Clubs, Schools and Colleges. She is also on the APSC Panel for coaching and training. Lisa is also regularly asked to speak at large events and is an Enrichment speaker on both Celebrity Cruises and Royal Caribbean International.

For any questions about this course, please contact lisa@lisaphillips.com.au

People who live life on an emotional roller coaster often feel that they have little control over their emotions on a day-to-day basis. As a result they often feel anxious and stressed depending on the people or situations around them.


If this sounds like you, you may struggle to keep your emotions on an even keel. You may find that external experiences - like being criticized or when things don't work out as planned - tend to upset you, and you find it difficult to brush them off easily. You may find yourself feeling upset for days or even weeks when things don't work out as well as you would have liked.



This course will help you feel more in control of your emotions, while feeling more resilient and able to handle difficult circumstances and situations easily, without stressing yourself out. You will also learn the importance of soothing your fears and avoiding negative self talk, when life presents challenges.



Do you want to become a more balanced and resilient person?

When you feel resilient, you feel like you have a "steady rock" inside of you, and you can remain stable and grounded, despite what is going on around you.
However, most people feel like they have a "feather" inside of them, and, as a result, their emotions get blown around, depending on who they are with, or what situation they are in.

Let's be honest, most of us live our lives on an emotional roller coaster. We may start our day feeling positive, but may end up feeling emotionally drained and stressed, as we react to the different situations and people we experience throughout our day.


This course will help you increase stability in your emotions, and give you the knowledge of what to do in order to regain your inner balance when you encounter stressful people and circumstances. You will learn how to become a more resilient person, from the inside out, so you can enjoy more stability in your emotions and bounce back easily from life's inevitable setbacks.







Build Resilience Now


"Lisa Phillips is an amazing, vibrant and engaging confidence coach, who was recently commissioned to speak at our annual employee "Health & Wellness Expo". Our company has used Lisa in the past for our management workshops, and Lisa has proven that she can truly capture her audience and speak at "their level"; something truly unique to her."

Ryan Dickson - HR Consultant at CHP RS



No more:

  • Being negatively impacted by other people's behaviour towards you - e.g. criticism or negativity
  • Feeling helpless or disempowered when things don't go according to plan
  • Worrying about "what could go wrong"
  • Being at the mercy of your emotions
  • Finding it difficult to "let go" of criticism
  • Increased stress, worry and resentment

Instead, you will be able to:

  • Have the ability to stop taking things too personally
  • Feel calm, resilient and grounded, on the inside, regardless of what situation you may find yourself in
  • Manage difficult times and conflict easily



This course will help you deal with the roller coaster of life, and help you learn how to remain calm, positive and grounded, so that you can easily cope with the stressors of life.



Build Resilience Now


The Benefits of Resilience include:

  • Less stress
  • Less anxiety
  • Less worry; less lying awake at night worrying about "what could go wrong"
  • The inner knowledge that you can cope
  • The inner validation that you will be ok
  • The ability to soothe and encourage yourself
  • The ability to let go of the small stuff
  • An increased positive outlook, on life and on individual circumstances
  • Increased self-esteem
  • More stability and comforting emotions


"Lisa provided an excellent webinar for FITT members. The webinar was thought-provoking, fluid and, most of all, inspiring to our members. She has a huge amount of energy and pragmatism, which came across in the session. Feedback from the attendees was excellent."



Frequently Asked Questions

Question: I end up feeling exhausted at the end of each day as I work in such a stressful environment. This environment is unlikely to change. Will your course assist me to manage my emotions so I feel more relaxed at work?

Answer: Yes! The truth is that we can't change the stress around us - it will always be there whether it is at work, on public transport or in our family / relationships . However, you can change the way you react to this stress and become a more resilient person.


Question: I have always been one of those people who struggle with criticism. I take it personally and end up feeling upset for weeks. What can I do about this?

Answer: Whenever we react to criticism, it is more about our beliefs about ourselves than the person delivering the criticism! When you learn how to be more resilient on the inside, unwanted comments from other people will not negatively affect you so much and as a result, you will not take it so personally - remember, it is just someone else's opinion and you don't have to take it on!




Build Resilience Now


Course Contents

6 Videos